Leadership Introduction, Time Management, Goal Setting, The Employee Experience

• Understand why leadership skills are the foundation of your company

• Master your time management and delegation skills

• Learn effective goal-settings strategies that drive long-term success

• Enhance your foundational leadership and communication skills

• Create a powerful employee experience that boosts morale and retention

• Reach and interpret key financial statements like a pro

• Learn KPIs that matter most for your shop's success

• Set achievable financial targets to support growth and profitability 

• Utilize cost-control methods that strengthen your net income

Presentations, Breakout Group Session, Deep Dive Into Business Financials

• Dive into the financial fundamentals every shop owner must master
• Identify bottlenecks in productivity and learn to measure technician output
• Understand incentive pay structures, compensation strategies, and labor controls
• Strengthen your financial decision-making using proven systems and KPIs
• Utilize strategies top shops use to manage cash flow, improve margins, and grow profitably
• Participate in interactive breakout sessions to apply what you learn directly to your shop
• Build the confidence to read, analyze, and manage your financial statements effectively

The Customer Experience, Operational Excellence, Next Steps

• Create a customer experience that increases retention, referrals, and long-term loyalty

• Learn internal marketing strategies that strengthen your brand and customer relationships

• Enhance workflow operations by building systems, procedures, and continuous improvement strategies

• Improve team communication and leadership alignment to boost shop performance

• Identify next steps to continue growing your shop and implementing what you've learned

• Increase profits by building a strong culture and leading with intention